Mediating Effect of Employee Engagement on the Relationship Between Training and Job Satisfaction among Employees of Borno State Civil Service A Proposed Framework

Abstract

This study assessed the mediating effect of employee engagement on the relationship between training and job satisfaction among employees of Borno State Civil service. The study employed content analysis and secondary sources of data to gather information. Based on the empirical, theoretical and literature review, the findings revealed that, training equips the employees with the relevant knowledge and skills that the employees require in performing their job with satisfaction. Employees who are well trained and are actively engaged by their employers enjoy their jobs and derive satisfaction in performing work assigned to them, because they possess the relevant skills to discharge their responsibilities and hence derive maximum satisfaction from their jobs as aftermath of the training they received, resulting in expertise and abilities to be proficient in their jobs. The study therefore concluded that, based on the forgoing, if this proposed framework is validated, it will provide important findings. This study recommends that, government and even the private sector should prioritise the training and development of their employees regularly through well-organized training programmes so that every employee has equal opportunity to be sent on training. Also, training needs of employees should be identified through human resources planning, performance appraisal, and other mechanisms that can identify and recommend staff for training once it is established that the employee needs training to improve his output and productivity and to conduct his job with ease and satisfaction.